Reward

Old Money Points

 


The Old Money Points system is our way of rewarding you for your loyalty and continued patronage. By placing orders with us, you earn points that can be redeemed for discounts on future purchases. Here's everything you need to know about how the system works:

How to Earn Old Money Points

Earning Old Money Points is straightforward and effortless. For every 1 euro you spend on your orders, you will receive 1 Old Money Point. This means the more you shop with us, the more points you accumulate. Whether you’re buying your daily essentials or treating yourself to something special, every purchase brings you closer to your next reward.

Redeeming Old Money Points

Accumulating Old Money Points can lead to significant savings on your future orders. Once you have earned 100 points, you are eligible to redeem them for a 5 euro discount on your next purchase. Here’s how the redemption process works:

1. Accumulate Points: Continue shopping and earning points. Remember, each euro spent equals one point.
2. Reach 100 Points: Once your account has 100 points, you can choose to redeem them.
3. Apply Your Discount: When placing your next order, simply apply your points at checkout to receive a 5 euro discount.

Terms and Conditions

- Points are awarded based on the total amount spent per order (excluding taxes and shipping fees).
- Points can only be redeemed in increments of 100 points, equating to a 5 euro discount.
- There is no cap on how many points you can earn, but the maximum discount per order is limited to 5 euros.
- Points are non-transferable and cannot be exchanged for cash.
- Points are only valid for purchases made through our platform and cannot be used in conjunction with other promotions or discounts.

We value your business and want to ensure that your loyalty is rewarded. The Old Money Points system is designed to give you more value and enhance your shopping experience. Start earning points today and enjoy the benefits on your future orders!

Frequently asked questions

What is the return policy?

We accept returns if your item arrives damaged or faulty due to our error. If your item doesn’t fit, we’re happy to offer an exchange for a different size. Please contact our support team at info@verobianchi.com within 14 days of receiving your order so we can assist you quickly.

Do you ship internationally?

Yes, we ship worldwide. Shipping times and costs vary depending on the destination and will be calculated at checkout. if your country does not pop-up make sure to contact us at info@verobianchi.com so we can quickly solve this inconvenience.

When will I get my order?

We will work quickly to ship your order within 2-3 business days. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.

I have a question, who can I contact for this?

If you have any questions, you can send an email to info@verobianchi.com. Our customer service team is available from Monday to Friday to answer all your questions.

I have not received a confirmation email, what should I do?

We advise you to check your spam box - the email probably ended up there. If this is not the case, please contact our customer service, they can help you with this issue.

Can I exchange an item for a different size?

Yes. If your item doesn’t fit, we are happy to offer an exchange for another size. Please ensure the item is unworn and in its original condition. Make sure to contact us at info@verobianchi.com within 14 days of receiving your items.

Can I cancel or change my order?

Orders can only be changed or canceled within a short window after placing them. Please contact us immediately, and we will do our best to assist.

Do you restock sold-out items?

Some of our core pieces are restocked, while limited items may not return. We recommend subscribing to restock notifications on the product page.

How do I choose the right size?

We recommend checking our detailed size guide available on each product page. If you are between sizes, feel free to contact us for personal advice.

Vero Bianchi - Luxury without the noise.