Easy Exchange

At Vero Bianchi, we want you to love every item you purchase. If something isn’t quite right—whether it’s the size, color, or style—our easy exchange process ensures you can quickly get the perfect replacement.

 

How Our Exchange Process Works:

1. Contact Us:

Reach out to our support team within 14 days of receiving your order to request an exchange. Let us know the item you want to exchange and what you’d like instead.

2. Return the Item:

Ship the item back to us at your own expense. Ensure the item is in its original condition with tags attached and packaging intact.

3. Receive Your Replacement:

Once we’ve received and approved your return, we’ll send your replacement item free of charge, with no additional shipping costs.

 

Important Details:

• Customer Covers Return Shipping: While we handle shipping for your replacement, the cost of returning the original item is the responsibility of the customer.

• Eligible Items Only: Items must be unworn, unwashed, and returned in their original condition with all tags and packaging intact.

• Fast Processing: We aim to process exchanges within 3-5 business days of receiving your returned item.

 

Why Choose Vero Bianchi?

• Hassle-Free Exchanges: Our straightforward process makes it easy to find the perfect fit or style.

• No Additional Costs for Replacements: We ship your exchanged item to you for free.

• Quality You Can Trust: We stand behind every product and make exchanges simple for your peace of mind.

 

Have more questions? Visit our Contact Us page or get in touch with our support team for assistance. At Vero Bianchi, your satisfaction is always our priority.